Railway news

Refund tickets for those who cancel Christmas plans, Grant Shapps told

Refund train tickets for those who cancel Christmas plans, Grant Shapps told

Transport Secretary Grant Shapps has been urged to guarantee that anyone who has to cancel their travel plans because of the change in Government advice for Christmas gets a refund.

The Liberal Democrats pressed ministers “to do the right thing” by ensuring people do not lose out financially on non-refundable tickets if they follow new guidance for the festive period.

People across the UK were last month told that COVID-19 laws would be relaxed to allow the mixing of up to three households between December 23 and 27, and encouraged to book advance train tickets.

Advert

Related articles:

But after rising concerns that the move would lead to a surge of new infections and deaths, Boris Johnson urged people to scale down their plans to have “short” and “small” Christmases.

He warned Britons against travelling between areas of high and low prevalence, while Wales is going as far as changing the law to limit mixing to two households.

In a letter to Mr Shapps and the Prime Minister, Lib Dem leader Sir Ed Davey and his transport spokeswoman Sarah Olney said: “It is only right for you to guarantee that full refunds of train fares paid in advance will be available if people cancel their rail tickets for travel over Christmas.

Advert

“People booked these tickets in good faith, following your advice, and now that advice has changed it must be right for you to ensure they will receive their money back. We hope you will do the right thing.”

Railway Reads

From the history of steam through to 21st century rail transport news, we have titles that cater for all rail enthusiasts. Covering diesels, modelling, steam and modern railways, check out our range of magazines and fantastic subscription offers.

Get The Railway Hub Weekly Round-up

Enter your e-mail address below and you will receive weekly rail news straight into your inbox...


You can unsubscribe at any time.


About the Author

Sam Hewitt

Let off some steam...