A passenger train in Southend travelled with its door open for 23 minutes while the vehicle reached speeds of up to 80mph.
The Rail Accident Investigation Branch (RAIB) said: “At around 07:20 hrs on 22 August 2019, a passenger on a train travelling from London Liverpool Street to Southend Victoria reported to the driver that a door was open on the non-platform side at Hockley station.
“The door had been open in traffic for about 23 minutes, while the train travelled 16 miles (26 km) at speeds of up to around 80 mph (128 km/h).”
The RAIB has conducted an investigation and will release a “safety digest” at a later date.
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