Man on phone at railway station

Network Rail to provide station free WiFi for millions of passengers

Network Rail to provide station free WiFi for millions of passengers
Network Rail to provide station free WiFi for millions of passengers.

Passengers will benefit from a fast, free and reliable WiFi service thanks to a ‘significant digital investment’, Network Rail announce.

To keep passengers at the heart of all rail improvements, Network Rail will offer seamless connectivity and single sign-on at all Network Rail managed stations.

The system will automatically connect passengers to WiFi across Network Rail’s 20-strong station network from Spring 2020. The service starts with London Victoria.

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The service can be used more than one device and is child-friendly.

Free WiFi identifies as one of the key improvements that would enhance a passenger’s station experience. Also, other improvements included free toilets and more seating.

Now, toilets in Britain’s 20 busiest stations are free, and installing seating is underway across the network.

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Partnership to deliver

Planning for the roll-out of free WiFi is underway, with Network Rail partnering with Telent Technology to deliver the scheme.

The partnership with Telent will ensure the digital infrastructure is future-proof. Also, with a view to providing longer term benefits and commercial opportunities for Network Rail going forward.

Network Rail chief executive, Andrew Haines, said: “We all have smart phones and tablets now which means that journeys are no longer dead time, so the station experience shouldn’t be either.

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“Our passengers expect seamless connectivity from their train to our stations, to their place of work, and to their homes, so I am pleased that millions of passengers who use our stations will soon have access to free, fast and secure WiFi.

“This investment also supports the Government’s approach to delivering a fully connected rail and transport sector. It will help accelerate the development of the digital cities needed in the future.”

Rail Minister, Chris Heaton-Harris, said: “We are putting passengers at the heart of the railways. Delivering the improvements to punctuality, comfort and customer service they expect.

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“Making WiFi fast and free, benefitting millions of people in stations across the country, is part of creating a more modern, better-connected railway which works for passengers.”

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Sam Hewitt